"The host of rural BPOs that are coming up in the country, is the next revolution in industry to happen, rural BPOs is about creating jobs," Desai, who is also the chairman of Mastek, said at IIM-A confluence.
"Rural BPOs will reduce the cost for Indian IT companies first and later on globally," Desai said, adding, such BPOs are coming up in Karnataka and Haryana.
"Over the last 15 years we have increased the business size of industry almost 800 times, in 1990 our exports were 100 million this year we will do 50 billion, we have created two million jobs in the country directly, and another 6-8 million indirect jobs," Desai said.
source: http://www.indianbpoobserver.com/modules.php?name=News&file=article&sid=1571

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